Privacy Policy

1. Introduction

Interactive Trader AI ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our platform. This Privacy Policy describes the types of information we may collect, how we use that information, and the choices available to you regarding your data.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms described here, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, and phone number, when you submit an enquiry or request through our contact forms or lead forms.
• Account information — such as login credentials and preferences, if you register for access to the platform.
• Usage data — information about how you interact with our website, including pages visited, time spent on pages, and referring URLs, typically collected through cookies and similar technologies.
• Technical data — such as IP address, browser type, device type, and operating system, collected automatically when you access our website.
• Communications — records of correspondence you have with us, including support requests and feedback.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and platform
• Responding to enquiries and providing customer support
• Communicating updates, service notices, and information you have requested
• Improving our website, products, and services through analysis of usage patterns
• Detecting, preventing, and addressing technical issues or security concerns
• Complying with applicable legal and regulatory obligations

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

6. Sharing of Information

We do not sell personal information to third parties. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, and communications
• Professional advisers, including legal and financial consultants, where necessary
• Regulatory authorities or law enforcement, where required by law
• A successor entity in the event of a merger, acquisition, or sale of assets

Any third parties with whom we share information are expected to handle it in accordance with applicable data protection standards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Request a copy of your information in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to requests in accordance with applicable law.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. International Data Transfers

Where information is transferred or stored outside of your home jurisdiction, we aim to ensure that appropriate safeguards are in place consistent with applicable data protection requirements.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please get in touch via our Contact page.

This document is a general template and does not constitute legal advice. Interactive Trader AI recommends obtaining professional legal review to ensure this policy reflects actual data practices and complies with applicable law in relevant jurisdictions.